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I'm sorry to state that our working experience with the AA counter in Newark was a lot less than stellar – Of the two client service reps in the counter helping passengers checking in, 1 focused her time and energy to ONLY Top quality travellers, and another woman appeared to do as very little as is possible – much too hectic worrying about what All people else was undertaking – all apart from what she might be performing! As the line grew for a longer time, the significantly less fascinated she turned, and her Angle was horrific – It took us significantly less time to get on the Airport than it did standing in line to examine in! (above an hour with only four people today in front of us). By the time we stepped up into the counter – a new representative obtained on board – we needed to “tranquil ourselves down†– it is possible to envision how the other forty or so people started to truly feel behind us! As you regularly attempt to tell us, you “treatment†concerning the passenger, and this unique could use a certain amount of Angle adjustment – or obtain her One more placement!
American Airways neglected to provide me professional medical assist when I requested for it. The staff said that considering that I didn’t make arrangements for help they couldn’t help me. Like I realized I used to be gonna Use a healthcare emergency. Get serious American airlines and begin caring about your prospects.
Please consider this so other travellers gained’t contain the identical encounter…..I want a reply from Additionally you..
We flew Just about in just vision from the location, after which the captain arrived on and stated which the specialized problem was acting up, and in lieu of landing where by our desired destination was, they required to transform back to acquire it serviced by folks which could basically do this.
even so ihave not been privileged to improve seats on British airways part of my flight.My locator no. is AUOANL.My wife is extremely unhappy soon after staying loyal to American for over twenty years.
I would like to fly this Monday vs Sat but was explained to I can be charged a payment. That’s incredible , thinking of I are already traveling with American for more than six yrs and would by no means think about traveling with any one else at any time.
the AA person for the AA terminal to become incredibly snide, when in reality I'd done every little thing in my Command for getting for the airplane in a very well timed trend.
Pricey Buyer Service, On September 25 my twelve calendar year aged son, Aaron Silvers was booked on American Airlines flight 1358 flight at check 3:10PM from Chicago O’hare in route to Los Angeles LAX airport. He was escorted by an acquaintance on the household, Lori Cooper, to the airport and through safety to your gate. For your fee of $one hundred fifty which i Beforehand paid, your airline confident me that my son will be Harmless and cared for very well. The flight was announced delayed as soon as they arrived on the gate. Our household Mate, Lori called into her office to inform them that she was managing late. The 2 of these bought some lunch and waited. The flight was due to depart at four:15PM, so it wasn’t so inconvenient. They achieved back again at the gate to board along with the attendant explained to them the flight was delayed One more fifty percent an hour or so due to depart at four:45PM.
went towards the Dominican Republic on trip with my spouse and son on july31 til aug seventh 2015 experienced a good time right up until the perfect time to go home, the flight leaving on the aug7th experienced a hold off for eight several hours for departing to Miami then suppose to attach and drop by dulles airport.
The purple tape to secure a response a couple of authentic tousled trip from start out to finish is terrible. I are seeking to have a reaction from AA however the operate around is what AA would like so you will give up..GUESS WHAT ? i dont give up conveniently. so AA i await your answer.
I flew from Tampa to Chicago in a very 737. Thank you for Row seven for handicap. In my eighty three years I have experienced each knees replaced, stroke, open up coronary heart surgery additionally other disorders. Getting 6’4″ I truly need the leg place. I employed the restroom up entrance and also the 737 has a difficulty—use of the rest room bowl. The rest room lid and seat should not sleep when lifted. I had to use my knee to keep them up. Due to curvature in the ceiling and the gap to the bathroom I needed to angle my physique intensely forward to implement the power which intended I could not see what I had been performing.
To date you might have produced us drop 24 hours of our getaway We work hard for time without work operate and of one's times have led to us achieving our destination A single Entire Working day Later. Not a pleased client and will spread the word.
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